Privacy Policy

Information Privacy Practices

Protecting your privacy is important to Wooten Insurance Agency and our employees. We want you to understand what information we collect and how we use it, at Wooten Insurance Agency, the companies we represent and any non-affiliated third-parties. The following policy serves as a standard for all Wooten Insurance Agency employees for collection, use, retention, and security of your non-public personal information. This privacy policy is effective June 30, 2003. We reserve the right to amend the policy at any time.

What information we collect:

We may collect “non-public personal information” about you from the following sources: Information we receive from you on applications or other policy forms; information about your transactions with us, our companies, or others; and information we receive from third parties such as credit bureaus.

“Non-public personal information” is non-public information about you that we obtain in correlation with providing an insurance product to service you.

What information we disclose:

Wooten Insurance Agency is an agency that works with our companies to provide you with a broad array of insurance and financial products designed to meet your needs in a fast, cost-effective manner. We are permitted under law to share information about our experiences or transactions with you and your policy, and additional information (such as information from credit reporting agencies) with our companies. We will also share information about you or your policy with the County Court Clerk in order to assist you in licensing or re-licensing your auto, your lending institution, and/or mortgage or lien holders. You may direct us at any time not to disclose to our companies information that does not relate solely to our company’s experiences or transactions with you or your policy (such as credit bureau information). You may direct us at any time not to disclose your non-public information to our companies, County Court Clerk, lending institution, or mortgage or lien holder. This may be done by calling our agency at (270) 237-3184.

We also are permitted under law to disclose non-public personal information about you to “non-affiliated third parties” in certain circumstances. For example, we may disclose non-public personal information about you to such third parties to assist us in servicing your policy with us, to government entities in response to subpoenas and to credit bureaus. We do not disclose any non-public personal information to any third party, except as permitted by law.

If you become an inactive customer, we will continue to adhere to the privacy policies described in this notice.

Our security procedures:

We also take steps to safeguard customer information. We restrict access to your personal and policy information to those employees who need to know this information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that protect your non-public personal information.